Civic

Report an issue

Pothole on your street? Streetlight been out for weeks? Water leak nobody's fixed? Report it straight to the municipality: free, no registration, and you get a reference number to track it.

Powered by CityMenderSA, a free, independent service-delivery tracking platform. Reports go straight to eThekwini and the relevant department; Manor Gardens Community Marketplace simply points you to it.

How it works

Five simple steps

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Step 1

Search or pin the spot

Search for the address, or tap directly on the map to drop a pin exactly where the problem is.

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Step 2

Choose the issue type

Pothole, streetlight, water leak, illegal dumping and more. Pick the category that fits.

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Step 3

Add the details

A short description and, if you can, a photo. The more specific, the faster it can be actioned.

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Step 4

Get a reference number

Your report is submitted straight to the relevant municipal department with a number you can use to follow up.

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Step 5

Track it

Save your reference number to check on progress any time. No account or registration needed.

Ready to report?

Opens the CityMenderSA map in a new tab.

Open the report map β†’

Prefer the app? It's a smoother experience than the web map.

🍎 App Store ▢️ Google Play
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